FAQ-Wholesale & Customization & Shipping for Mini Fans | JC Travel Goods

Order & Customization

1. Q: What is the minimum order quantity for custom logo portable fans?

  · A: Our standard MOQ for custom logo orders is 500 pieces per model. This allows us to maintain quality control and offer you competitive pricing. For larger orders, we provide additional discounts and dedicated support. If you need to test the market, we also offer mixed-sample orders with smaller quantities – feel free to inquire!

    2. Q: How can I get my company logo printed on wholesale mini fans?

  · A: The process is simple! After confirming the fan model, you send us your high-resolution logo in vector format (.AI or .EPS). We will provide a digital proof for your approval within 1-2 business days. We use durable silkscreen printing or UV printing to ensure your logo looks sharp and lasts.

   3. Q: Do you offer wholesale pricing for bulk orders of rechargeable fans?

  · A: Absolutely. We operate on a tiered wholesale pricing model. The unit price decreases significantly as the order quantity increases. Please contact us with your target quantity and product specifications for an instant, detailed quotation. We are confident in offering the best value from Shenzhen.

   4. Q: Can I order a sample with my logo before placing a bulk order?

  · A: Yes, we strongly encourage sampling. You can order custom logo samples of any fan model. There is a sample fee (which is often credited against your future bulk order) and separate shipping cost. This allows you to verify product quality, logo effect, and packaging firsthand.

    5. Q: What is the typical lead time for OEM mini fan production?

  · A: For standard OEM production after sample confirmation, the lead time is typically 25-35 days. This includes material procurement, production, quality checks, and pre-shipment packaging. We provide a transparent production schedule and regular updates. Rush service may be available upon request.

    6.Q: Do you offer private label and custom packaging services?

  · A: Yes, we provide complete private label/OEM service. This goes beyond just the product – we can customize the color box, polybag, user manual, and carton with your brand design. There is an additional setup cost and longer lead time for custom packaging, which we will detail in your quote.

Shipping & Payment

     7. Q: What are your payment terms for new B2B customers?

  · A: For new clients, our standard terms are 30% deposit to initiate production, with the 70% balance paid before shipment. We accept payments via T/T, PayPal, or L/C. After establishing a successful partnership, we can discuss more flexible terms.

     8. Q: How do you ship wholesale fan orders internationally?

  · A: We are experienced in international shipping for B2B orders. We handle all export documentation and can ship via sea freight (FOB/CIF), air freight, or express couriers (DHL, FedEx) based on your needs for cost and speed. We will recommend the most reliable and cost-effective solution.

Quality & Support

     9. Q: What quality control measures do you have for export fan orders?

  · A: Quality is paramount. Our process includes: 1) Incoming Component Check, 2) In-Line Production Audit, and 3) a final Pre-Shipment Inspection (PSI) where we check function, appearance, and packaging. We can provide inspection reports and are happy to accommodate third-party inspections.

    10. Q: Are your USB desk fans certified for safety (e.g., CE, RoHS)?

  · A: Yes, our core fan models comply with common international safety standards like CE, RoHS, and FCC. Specific certificates vary by model. Please let us know your market’s certification requirements when inquiring, and we will confirm the available certifications for your selected product.

Still Have Questions?

Our sales team is here to help you with specific product or project inquiries.Click to Contact Our Experts Now!